Privacy Policy
Last updated: April 2026
This Privacy Policy describes how Citygate.Capital ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform.
Information We Collect
- Identity data: name, date of birth, gender, nationality
- Contact data: email address, phone number, postal address
- KYC documents: government-issued ID, selfie photos
- Financial data: transaction history, wallet balances, withdrawal destinations
- Technical data: IP address, browser type, device information
How We Use Your Information
- To verify your identity and comply with KYC/AML regulations
- To process deposits, withdrawals, and currency swaps
- To communicate account updates and platform announcements
- To detect and prevent fraud or unauthorized activity
Data Storage & Security
KYC documents are stored in encrypted private storage and are never publicly accessible. Access is restricted to authorized admin personnel only. We do not sell or share your personal data with third parties except where required by law.
Data Retention
We retain your personal data for as long as your account is active and for a period required by applicable regulations thereafter.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us via the contact page.
Contact
If you have questions about this policy, please contact us.